Covex.ai Privacy Policy

1. What We Collect

We collect the following types of data:

• Account info: name, email, billing details
• User content: files, prompts, chat history, memory notes
• Usage data: IP address, device, pages visited, interaction logs
• Third-party integrations: data pulled from connected services (e.g., Google Drive, Dropbox)

We do not sell personal information.

2. How We Use It

We use your data to:

• Provide and improve Covex.ai
• Personalize your AI experience (tone, memory, projects)
• Process payments and prevent fraud
• Comply with legal obligations

We may anonymize and aggregate usage trends for analytics.

3. Encryption & Storage

All user content is encrypted in transit and at rest.

Storage limits:

• Free: 1 GB
• Pro: 10 GB
• Elite: 50 GB

We retain data only as long as necessary to provide service, unless required by law.

4. Your Rights

You may:

• Request access to your personal data
• Request deletion or correction
• Opt out of email communications
• Control what is remembered in AI memory

To exercise your rights, email privacy@covex.ai.

5. GDPR / CCPA / International Rights

We comply with GDPR and CCPA, including:

• Right to know, access, correct, delete
• Right to opt-out of tracking or profiling
• Right to portability and non-discrimination

We honor these rights for all users regardless of location.

6. AI Model Privacy

Covex integrates with third-party AI tools. Data sent to AI providers is subject to their respective policies. We do not use your data to train external models.

7. Children's Privacy

Covex.ai is not intended for children under 13. If you believe a child has submitted data, contact us for removal.

8. Changes

We may update this policy. We'll notify users of major changes. Continued use after changes implies acceptance.

9. Contact

Email: privacy@covex.ai
Covex.ai